Customer Service Advisor
1. Main Car Dealership, Ipswich
2. Monday to Friday, 8:00am – 5:30pm
3. Saturday mornings on a rota
4. Up to £28,000 basic + strong bonus structure
5. Career Progression: Excellent long-term opportunities
Are you passionate about delivering exceptional customer service and ready to be the face of a respected main dealership in Ipswich? We’re looking for a driven and friendly Customer Service Advisor to join our team, supporting customers throughout their vehicle servicing journey.
This is a fantastic opportunity to join a well-established automotive group that genuinely invests in its people and offers clear career progression.
What You'll Be Doing:
6. Acting as the first point of contact for service customers
7. Managing service bookings and workshop schedules
8. Keeping customers informed throughout the service process
9. Handling customer queries and resolving issues efficiently
10. Coordinating with the service and workshop teams to ensure smooth operations
11. Working towards monthly performance targets with bonus opportunities
What Our Client is Looking For:
12. Previous experience in a customer-facing or service advisor role (automotive preferred)
13. A confident communicator with excellent people skills
14. Strong organisational abilities and attention to detail
15. A team player with a proactive and positive attitude
16. Comfortable using dealership systems and Microsoft Office
What Our Client is Offering the Successful Service Advisor:
17. Basic salary up to £28,000, depending on experience
18. Strong bonus structure – rewarding performance and customer service
19. Clear path for long-term career progression within a respected dealership group
20. Supportive, professional team environment
21. Comprehensive training and development
If you're looking to take the next step in your motor trade career or want to work for a company that values and develops its people, please contact Danielle at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.