Area Sales Manager – Head of Retail & Fashion
Contract: Full-time, Permanent
Coverage: Nationwide
Location: Flexible
Travel required: 75%
Leading the Retail & Fashion Sales Strategy for DHL Express UK
Step into a high‑impact leadership role where you’ll shape, drive, and deliver the Retail & Fashion sector strategy across the UK. As our Area Sales Manager, you will lead a national team of five Business Development Managers, guiding them to achieve exceptional results in a competitive, fast‑moving market.
Your influence will directly contribute to customer retention, new business growth, and sector profitability - ensuring DHL remains the partner of choice for the UK’s biggest and most dynamic retail and fashion brands.
Driving High Performance & Commercial Growth
Leading a High‑Performing Sales Team
* Provide strategic leadership to five national BDMs, ensuring they are equipped, motivated, and inspired to exceed expectations.
* Set clear objectives that drive customer retention, new business development, and commercial performance.
Delivering Insight‑Led Sales Excellence
* Utilise key sales tools and reporting platforms (customer data analysis, pipeline reviews, territory performance dashboards, CRM usage) to coach for measurable improvement.
* Review sales force activities regularly to measure efficiency, customer focus, and operational effectiveness.
* Identify performance gaps and improvement opportunities across individual and portfolio levels.
Optimising Territory & Portfolio Performance
* Analyse sales results (area/territory), including revenue, margin, and activity metrics, translating insights into structured development actions.
* Drive consistent, high‑quality sales activity across the national team, ensuring best practices are shared and adopted.
Championing Safety & Compliance
* Adhere to all safety, security, and compliance standards, including import/export procedures and local regulations.
* Ensure any potential security concerns are raised promptly.
* Some duties may require completion of a Counter Terrorism Check (CTC).
What We’re Looking For
* A Proven Sales Leader
* A confident people manager with experience leading high‑performing, field‑based commercial teams.
* A Strategic Thinker & Commercial Expert
* You understand market dynamics, customer behaviour, and sector trends - and use that insight to drive growth.
* A Strong Communicator & Influencer
* You inspire your team, build strong stakeholder relationships, and represent DHL’s brand with credibility and impact.
* An Adaptable & Results‑Driven Professional
* You navigate change positively, solve problems proactively, and consistently deliver high‑quality business results.
Skills & Experience
* Excellent leadership experience with a track record of managing successful sales teams
* Strong commercial and business acumen
* Ability to adapt to fast‑paced and changing priorities
* High personal impact with strong influencing skills
* Proven success driving performance and efficiencies
* Strong planning, organisational, and analytical capability
* 2–3 years people management experience (or demonstrated leadership capability)
* 5 years sales experience within logistics or service-based industries
* Proven track record of commercial and sales growth
Our Promise to You – Benefits
* Competitive salary
* Eligibility for performance‑related bonus schemes
* Generous annual leave, increasing with length of service
* Company Car
* Excellent company pension scheme
* Life Assurance
* Enhanced maternity pay
* Generous company sick pay
* Wide range of voluntary benefits (retail discounts, gym offers, cash dental plans & more)
* Discounted Health Assessments
* Access to wellbeing programmes and mental health first aiders
* Strong focus on training, development, and internal progression
What’s Next?
* Apply now and upload your CV online.
* If shortlisted, a member of our Recruitment & Talent team will contact you within 5–10 days.
* Please note: As part of CAA regulatory requirements, all applicants must provide a full 5‑year employment history and complete a Criminal Record Check prior to starting.
Privacy Notice
DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.
#J-18808-Ljbffr