Who You Are You are an experienced Mosaic Software Configuration Specialist with extensive hands-on experience in the technical configuration of the Mosaic case management system. You possess a deep understanding of Mosaic's data structures, form design, workflow configuration, and security principles. You have proven experience working on Mosaic implementation or development projects within a local authority setting, specifically within the Children's or Adults' Social Care sectors. You are detail-oriented, quality-focused, and committed to public service values. What the Job Involves The Mosaic Software Configuration Specialist will be a key player in the technical configuration, maintenance, and improvement of the Council's social care case management system, Mosaic. You will translate service requirements into effective system solutions, ensuring Mosaic meets the evolving needs of Children's and Adults' Services. This involves designing, building, testing, and deploying changes within the system, managing system documentation, troubleshooting technical issues, and supporting data migration and reporting. You will be crucial to major transformation programmes, aligning all work with the Families First and Client-Level Data (CLD) programmes. Skills Strong technical and analytical skills Excellent problem-solving skills Ability to communicate complex technical information clearly Strong organisational skills Detail-oriented and quality-focused Collaborative and team-oriented Proactive and solutions-driven Adaptable and willing to learn