Service Manager
A long-established, family-owned business with a strong reputation in agriculture, groundcare, commercial vehicles, and equipment hire is seeking an experienced Service Manager to join the team at their Tingewick branch.
This is an excellent opportunity for a motivated individual to lead a skilled team of engineers in a busy and dynamic service department, ensuring exceptional customer service and operational efficiency.
Key Responsibilities
* Organise and manage a team of experienced service engineers.
* Coordinate with other departments to ensure parts availability and efficient work flow.
* Manage and optimise call outs, ensuring customers receive first-class service at all times.
* Oversee all aspects of the service department and workshop operations.
* Develop and maintain strong relationships with valued customers.
The Ideal Candidate
* Experienced Service Manager within a relevant industry, or a skilled Engineer looking to step up into a management role.
* Strong understanding of agricultural or plant machinery and the seasonal pressures of the industry.
* Excellent communication skills with the ability to liaise effectively with engineers and customers.
* Proven ability to work to deadlines and perform well under pressure in a time-sensitive environment.
* Highly organised, proactive, and customer-focused.
Benefits
* Hours: Monday to Friday, 8:00am – 5:30pm (some Saturday mornings required during busy periods)
* Salary: £35,000 – £45,000 per annum (depending on experience)
* Company Vehicle Provided
* Holidays: 24 days per year plus bank holidays
* Pension Scheme
* Life Assurance (including dependent’s pension)
* Ongoing Training and Development Opportunities