We’re on the hunt for a Internal Sales Executive to join our branch in Frazer Norwich, who are as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Hours: 7am- 5pm Monday to Friday Location: Frazer, Hall Road, Norwich, NR4 6ET Key Responsibilities Building excellent relationships with new and lapsed customers so you can understand and meet their needs Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice. Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge Ensuring all customer orders are fulfilled in a timely fashion. Following plans to continuously improve customer experience. Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial) What’s in it for you? Competitive salary and discretionary bonus A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support Generous employee discounts Access to discounts with hundreds of your favourite high street and online retailers Retirement savings plan Life assurance Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child Required Skills and Experience Great customer focus and desire to do your absolute best to get the best outcomes Ability to build rapport and develop good understanding of your portfolio to secure future projects. Pro active Well organised Great attention to detail Efficiently use IT equipment and have a strong telephone presence. About Us At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! What's next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.