We are Arriva, a prominent transportation service provider committed to excellence and proudly serving communities across the North West and Wales. We are currently looking for a Sites Manager to oversee our Bootle and Southport sites as we expand our team and contribute to our mission of delivering outstanding service while ensuring operational efficiency and customer satisfaction.
If you are a multi-site manager from the transport industry, then please continue reading as we would love to hear from you!
Contribute to the development of the site’s annual budgets business plan by formulating proposals and assisting the Head of Service Delivery with the compilation of annual budgets, forecasts and targets.
Focus on value-adding business activities to maximise revenue and control operating costs. Continuously review financial performance against budget and identify appropriate action plans to address any shortfall. Ensure site teams deliver excellent service delivery in accordance with stakeholder requirements, Company Policies and Procedures.
Establish and maintain business relationships critical to local performance, including understanding the customer needs and embrace partnerships with Local Authorities.
Ensure complaints are answered in a timely manner and fully investigated with appropriate actions taken to prevent a reoccurrence.
Develop and support an organisational culture that embodies the values of Arriva and promotes Equality, Diversity & Inclusion (ED&I).
Be visible, credible, knowledgeable and approachable, role-modelling standards of high business and personal performance.
Acts as Change Agent, making balanced yet brave decisions that change the status quo and enhance the business.
Experience within the Transport industry, ideally within Bus
Proven track record in operationality facility management with P&L ownership
This role attracts a competitive salary, plus a company car, pension, employee discounts / perks for self and family.