Insurance Account Handler – Commercial & Personal Lines (Sales Focused) Location: Yate Hours: Monday–Friday, 9 am–5 pm Salary: £25,000–£35,000 DOE Bonus Our client is a well‑established independent insurance brokerage, operating from a busy insurance office in Yate since 1992. They provide expert advice across both commercial and personal insurance, with a strong reputation for service, retention, and long‑term client relationships. This is a sales‑driven Account Handler role, ideal for someone who enjoys converting enquiries, developing client relationships, and growing a mixed book of commercial and personal lines business within a supportive and experienced team. What’s On Offer Weekdays only — no weekends or bank holidays Free onsite parking and close to local transport Competitive salary with monthly, quarterly and annual bonus opportunities Holiday entitlement Pension scheme Sick pay Ongoing insurance training and development Clear progression opportunities within the brokerage Regular salary reviews Work events and staff discounts About You Previous experience working within an insurance brokerage Experience handling commercial risks and/or personal lines policies Confident sales mindset with the ability to convert inbound enquiries Experience using Open GI is an advantage (training provided if required) Proactive, organised, and commercially minded Strong communication skills and a customer‑first approach The Role Handling new business, renewals, and mid‑term adjustments across commercial and personal insurance Proactively converting inbound leads into new policies Identifying cross‑sell and upsell opportunities between personal and commercial products Managing and developing a mixed insurance book of business Supporting business growth through ideas that improve efficiency and sales performance Working alongside in‑house marketing, IT, and support teams to drive lead generation Delivering consistently high service levels to loyal clients, many of whom have remained with the brokerage for years This role suits someone who enjoys the sales aspect of insurance broking while still valuing strong client relationships and technical accuracy. If you’re looking to join a respected insurance office with over 30 years of trading history, and want to play an active role in growing both commercial and personal lines business, click APPLY now. All personal data will be processed in line with GDPR.