Company Description
Hays Travel, the UK's largest independent travel agent, has over 40 years of experience providing excellent service, value, and choice in short haul, long haul, and cruise holidays. In 2023, we were voted the nation's favourite travel agent and recognized as the travel industry's Best Agency to Work For. With over 490 branches and 4,500 employees, Hays Travel offers impartial travel advice from hundreds of suppliers and is known for its friendly, supportive culture. We are committed to our communities through initiatives like the Hays Travel Foundation, which supports young people's health, sports, arts, and education.
Role Description
This is a full-time on-site role located in Caerphilly for a Travel Consultant. The Travel Consultant will be responsible for daily tasks including managing travel arrangements, consulting with clients to understand their travel needs, making reservations, and providing exceptional customer service. The role involves working closely with clients to ensure they have a seamless travel experience and addressing any inquiries or issues that may arise.
Qualifications
* Travel Consulting skills
* Experience in making Travel Arrangements and handling Reservations
* Strong Customer Service skills
* Excellent communication and interpersonal skills
* Ability to work effectively as part of a team
* At least 1 years experience in a targeted sales role