Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms, with stores across several retail fascias worldwide. JD Sports Fashion Plc, listed on the London Stock Exchange in 1996 and a FTSE100 company since 2019, continues to grow in the UK and internationally.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With abundant opportunities for career development, JD Group is the place to be for those motivated by progression and interested in developing their career.
Responsibilities
Providing a knowledgeable and seamless customer experience for all customers that enter the store; continuously maintaining clean and tidy stock standards on the shop floor; collaborating with team members to achieve sales and KPI targets by staying knowledgeable on current trends, in‑store promotions and continuously evolving store processes; driving sales, ensuring targets are achieved and, where possible, exceeded; utilising the in‑store devices to offer the whole product range; providing alternatives and add‑on sales at every opportunity; replenishing stock levels when needed; ensuring that product is priced correctly; deputising for other staff, working within departments, or carrying out other duties as required; always representing JD Sports in a professional manner; conducting work safely and responsibly. Role objectives include providing exceptional service to ensure customer satisfaction and retention, actively driving sales to support the store’s financial goals, and ensuring timely and accurate replenishment to maintain optimal product availability.
Skills and Experience
A positive attitude towards a fast‑paced, customer‑focused retail environment; the ability to enthusiastically view challenges as opportunities for personal and career development; confident interpersonal and communication skills that thrive in social situations through engagement with customers; flexibility to work various shifts, including weekends and holidays, based on store needs. We know our colleagues work tirelessly to make JD Sports the success it is today, and in turn we offer them benefits such as staff discounts on JD Group and other brands, and personal development opportunities to learn and grow at work.
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