Job Description
Title: Part-Time Stock Associate (3 days a week)
Reports To: Concession Manager/Store Manager
The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation.
Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship.
With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment.
Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth.
As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times. You are employed as a Stock Associate and your duties include, but are not limited to, the following :
The main responsibility of this position is to support in all day to day stockroom operations.
Stock:
* Organise and implement weekly spot checks.
* Ensure all deliveries are processed as soon as possible, giving priority to items that are out of stock or low in stock.
* Ensure that replenishments from the cage to the stockroom are carried out as often as possible.
* Share any missed opportunities in stockroom availability with the management team.
* Order packaging and make sure we are covered for peak periods.
* Support and organise stock takes with the management.
* Improve stock storage spaces and organise the stockroom.
* Report all stock issues, discrepancies, and slow movers.
* Support VM preparation items during moves.
* Keep track of stock given to personal shoppers and use a template that we are planning to create.
* Participate and support management during stock takes, ensuring that targets are achieved.
* Follow all company procedures regarding stockroom housekeeping and standards.
* Ensure stock is appropriately security tagged to prevent theft, adhering to company security procedures.
Customer Service:
* Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines ;
* Listening to and identifying the customer's needs ;
* Ensuring customer service policy is respected : delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience ;
Benefits:
* Competitive salary
* Monthly and annual performance bonuses
* Enhanced pension contribution
* Generous holiday allowance after qualifying period
* Private health cover after qualifying period
* Enhanced Maternity, Paternity and adoption pay
* Staff discount