This is a permanent office-based opportunity working on a shift pattern basis.Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.Salary and Benefits:The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.Your responsibilities will include:
* Managing and processing room reservations received via phone and email
* Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue
* Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
* Supporting other departments with administrative tasks when required
About you:This is a fantastic opportunity for a proactive French and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities.Profile:
* Fluency in French and English, written and spoken
* Previous experience in luxury hotels
* Previous experience dealing with reservations or bookings
* Strong administrative and communication skills
* Excellent attention to detail
To apply, please send your CV in English and in Word format to Tom. languagematters is acting as an employment agency in relation to this vacancy.