Russian Speaking Customer Service Advisor
Edinburgh Office Based
£26,800
MondayFriday, 8:00am4:30pm
Love travel? Fluent in Russian? Ready to build a career in customer service?
Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.
If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.
Whats in it for you?
* 33 days annual leave
* Monthly performance-based bonus
* Free on-site gym
* Health cash plan
* Employee wellbeing & assistance programme
* Enhanced sick pay
* Enhanced maternity, paternity & adoption policies
* Ongoing training & career development
* Regular team events & incentives
* Refer-a-friend bonus scheme
The Role
As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.
Your day-to-day will include:
1. Handling customer enquiries via phone, email, and live chat