This role is based our of our Birmingham, Snowhill office Only
Hybrid Working: 3 days in the office, 2 days wherever
Why this job matters
The Network Engineering Specialist undertakes engineering activities that contributes towards the delivery of client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
You will be responsible for driving the development and execution of products and solutions, from conception through to launch, ensuring they align with our strategic network objectives and stakeholder needs. You will work closely with planning, integration, operations, product owners and development scrum teams to deliver Network OSS capabilities required for systems and process enhancements that are truly end to end across the plan & build team
What you’ll be doing
* Develop and maintain a clear product vision and roadmap for specific Network OSS transformation that meets the need of stakeholders designing, planning, integrating, maintaining and operating plan & build processes across multiple platforms.
* Work closely with cross-functional teams, including engineering, operations, and business stakeholders, to gather requirements and ensure alignment with business goals.
* Oversee the end-to-end delivery of Network OSS transformation and delivery projects from planning, design to implementation & testing as well as embedding technology solutions within stakeholder processes through effective user adoption.
* Participates in the end-to-end product development lifecycle including requirement gathering, specification writing and prioritisation.
* Ensure that products meet the highest standards of quality, reliability, and scalability.
* Drive data-driven decision-making across the product lifecycle, from initial research to post-launch analysis.
* Monitor product performance and stakeholder feedback post-launch, and iterate on the product to improve its effectiveness.
* Collaborate with teams to create KPI dashboards, reports, and insights that help monitor product performance and inform decision-making.
* Identify and mitigate risks associated with network transformation projects, ensuring minimal disruption to existing services and remaining security compliant at all times.
* Act as the primary point of contact for all plan & build initiatives, ensuring alignment with internal and external stakeholders.
* Mentoring and support for Engineering professionals and team members, helping to improve the team’s abilities by acting as a technical resource for process improvement and agile working.
* Stay up-to-date with industry trends and advancements in Network engineering OSS.
Skills you'll need
* Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
* Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
* Strategic thinking, ability to align programmes with long-term network evolution goals and business outcomes.
* Programme delivery expertise, proven experience managing complex, multi-year transformation initiatives across infrastructure, automation, and data domains.
* Benefits realisation, skilled in tracking and delivering against business cases, including CAPEX, efficiency, and customer impact.
* Good knowledge of our network platforms and technologies powered by Ciena, Nokia and Huawei. In depth knowledge of network topologies, inventory and processes.
* Strong understanding of Network OSS and transformation processes.
* Agile and hybrid delivery models, ability to lead MVPs, iterative rollouts, and scaled transformation.
* Stakeholder engagement, confident communicator across technical, operational, and executive levels.
* Cross-functional leadership, ability to break silos and drive collaboration across engineering, field, and service teams.
Experience you'll have
* Experience working as a product owner, focused on Network OSS transformation and process improvement
* Familiarity with Agile and Scrum methodologies.
* Proven track record of managing complex network transformation projects.
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity.
* Tailored training and development opportunities to continue to build your career
* 10% on target bonus
* 25 days’ annual leave (not including bank holidays), increasing with service
* Life Assurance
* Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
* Direct Share scheme
* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
* 50% off EE mobile pay monthly or SIM only plans
* Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
* Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.