As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but you can expect to:
1. Visit sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrate our innovative products and state-of-the-art software to customers on-site.
3. Further develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding, training, and companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that are important include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome applicants with diverse backgrounds; prior sales or construction experience is not required. Success depends on teamwork and ability. Please apply for a single role that best fits your skills. The application process involves uploading your CV, answering brief questions, an online assessment, and a short pre-recorded video interview. Be sure to check your junk mail for invitations. For support, contact [emailprotected].
The process includes an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director, with expenses paid for travel. If no suitable role is available now, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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