Business Support Officer
Location: 3 days onsite at the Civic Centre in Walsall Town Centre and 2 days remote.
Working hours: 37 hours per week, Monday - Thursday 8.45am - 5.15pm with 1 hour unpaid break. Friday 8.45am - 4.45pm with 1 hour unpaid break.
Rate of Pay: £13.69 per hour
Duration: Temporary basis, 6 - 9 months with potential to extend.
Opus People Solutions are recruiting for an experienced Business Support Officer on behalf of our Client, Walsall Council on a temporary basis.
Purpose of the Role:
As a Business Support Officer, you will play a key role in ensuring the smooth and efficient operation of the Executive Team. This is a fantastic opportunity to be at the heart of strategic decision-making, providing high-quality administrative and secretarial support that enables our senior leaders to focus on driving the organisation forward.
Key Responsibilities:
* Provide comprehensive secretarial and administrative support across the organisation
* Manage diaries and email correspondence efficiently
* Handle and respond to enquiries via telephone and email with professionalism
* Type letters and reports, take minutes, and manage invoicing tasks
* Create and maintain electronic filing systems
* Deputise for the Chief Executive's Personal Assistant when required
* Collaborate effectively with colleagues and contribute to a supportive team environment
* Work in compliance with GDPR and Walsall Council's policies and procedures.
What We're Looking For:
* A proactive self-starter with the ability to work independently and as part of a team
* Strong interpersonal and customer care skills
* Excellent written and verbal communication abilities
* Highly organised with the ability to prioritise tasks and remain calm under pressure
* Demonstrable experience in a range of business support duties
* Proficiency in Microsoft Office Suite, including, Word, Excel, Outlook, PowerPoint.
* An adaptive individual with flexibility to prioritise urgent workloads to meet a deadline while also good time management skills to complete on going daily tasks.
Qualifications and Experience:
* Substantial experience in secretarial and administrative roles
* NVQ Level 2 in Business Administration or equivalent
* GCSEs (Grades 4-9) in Maths and English or equivalent
If you're ready to bring your skills and enthusiasm to a team that values professionalism and collaboration, we'd love to hear from you!
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