Retail Manager – Luxury Brand
We are proud to be partnering with a renowned, high-end sustainable luxury brand based near Cirencester (Gloucestershire) to recruit a permanent Retail Manager. This is an exciting opportunity to join a prestigious business with a strong reputation for quality, authenticity, and excellence.
The successful candidate will manage two retail shops and oversee pop-up events, leading a team of approximately 16 staff across full-time, part-time, and seasonal roles. This role is ideal for a dynamic and hands-on leader who thrives in a luxury retail environment.
Duties
- Manage the day-to-day operations of two retail stores
- Oversee and coordinate pop-up retail events
- Drive sales performance and achieve targets
- Lead, motivate, and develop a team of ~16 staff
- Deliver and maintain exceptional customer service standards
- Manage inventory and stock control
- Implement marketing and promotional activities
- Monitor and manage budgets and sales figures
- Ensure health and safety compliance
- Train and support staff development
- Maintain high standards of in-store presentation and visual merchandising
Requirements
- Proven experience in retail management, ideally within a luxury environment
- Strong leadership skills with a hands-on, lead-from-the-front approach
- Ability to motivate, develop, and inspire a team
- Creative flair for visual merchandising and store presentation
- Strong numeracy and IT skills (Outlook, Word, Excel, and retail systems)
- Excellent organisational and communication skills
- Willingness to travel for retail events (with flexible TOIL arrangements)
Hours: 40h per week across x5 days
Salary: Very competitive salary – able to disclose immediately upon enquiry + benefits including;
- Non-contributory 8% pension
- Life cover
- Staff discounts and free tickets
- Friendly and supportive working environment
- Opportunity to work with a prestigious luxury brand
- Occasional opportunity to meet high-profile individuals