Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday 7am to 8pm
Saturday 7am to 6pm
Sunday 9am to 4pm
Location: Units 1 Breckland Business Park, Newgreen Industrial Estate, Norwich Road, Watton, IP25 6UP
Benefits
* Cycle to work: savings on bikes and accessories through the Cycle to Work Scheme.
* High Street Shopping Discounts: discounts at Screwfix, B&Q and other major retailers.
* Share Plans: Kingfisher shareholder schemes.
* Health and wellbeing: 20% off Nuffield Gym membership, Health MOT and free 7-day pass.
* Simply Health: customised health plan with treatment reimbursements.
* Long Service Awards: rewards for milestone service.
* Pension: employer contributions up to 14% per month.
* Life Cover: death in service up to 4x annual salary.
* Retail Trust: mental health resources and confidential counselling.
* Screwfix and B&Q Discounts: 20% off products.
* Mind Training: mental health support and resources.
* Screwfix Community: connectivity with colleagues and resources.
* Self-Development: learning tools including LinkedIn Learning.
* Enhanced Family Leave: inclusive for all parents with competitive pay terms.
Training and Career Development
* First Steps to Management (16 weeks): path to a Trade Counter Supervisor.
* Power Up to Trade+ (12-15 months): Trade Supplier Apprenticeship at level 2, for Trade+ Sales Supervisor.
* Trade Up to Branch Manager (over 15 months): Level 4 Retail Manager Apprenticeship and leadership skills.
* Learning for Life: wider life skills and Maths/English coaching via Skills Forward.
People quotes
“You get a different range of tasks every day. One day doing delivery, the next serving customers.”
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress”
Be yourself at Screwfix
We celebrate diversity and inclusion. Our Employee Inclusion Network, 'Us', supports colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Application and Interview
Applying online is simple. Fill in details and upload your CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test. Interviews may be held on the phone or over video chat, followed by a store visit to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Role
Retail Assistant
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