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B2B Technical Customer Service - Medical Equipment, Northampton
Client: BMS Performance
Location: Northampton, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Office based role daily in Northampton
Salary: £26,000 (no flex on basic salary)
Unfortunately, we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.
PRODUCTS: Renal Replacement Solutions - Medical Capital Equipment + Consumables
* Market leading, international organisation with great culture
* Close knit team of 4 supporting clients and patients in renal care
* Premium quality products with tangible patient and clinician benefits
THE JOB: First point of contact for all customers - B2B and B2C
* Liaising with nurses, medical engineers, and estates managers in hospitals
* Around 80% of your time will be email-based
* Coordinating medical equipment deliveries and replenishment
* Handling queries, quotations, price requests, parts, and maintenance
* Addressing faults and usage issues
THE COMPANY: A truly global manufacturer excelling across various medical disciplines! This division specializes in kidney care, offering a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables, and support services.
THE CULTURE: An ethical organization committed to improving patient outcomes in everything they do!
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