As a Customer Team Leader, you'll lead a small team in a fast-paced Co‑op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
What you'll do
* Own the day‑to‑day running of the store by leading the team on your shift.
* Motivate, coach, and support your team to deliver great service and efficient operations.
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
* Support store performance through merchandising, stock accuracy, and HR processes.
* Champion Co‑op through community engagement and membership growth.
* Passion for people and leadership.
* The ability to work flexibly and lead by example.
* Skills in retail, merchandising, or team management (experience not essential).
Customer Team Leader Location: High Street Gargrave, Skipton, BD23 3RA
Pay: £14.48 per hour
Contract: 24 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10.15pm closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in‑store bakery.
You must be aged 18+ to authorise age‑related sales, and at Co‑op, we're owned by our members. When you join us, you're not just taking a job, you're joining a movement.
Benefits
* Full training and career development resources.
* 30% discount on Co‑op products in store.
* Flexible access to pay as you earn it.
* Up to 10% pension contributions.
* 36 days of holiday (pro‑ratio, including bank holidays).
* 24/7 access to GP appointments, and colleague support programme.
* Market‑leading policies to help you through life's big moments.
Apply easily from your mobile by completing our assessments - no CV needed!
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