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Bilingual customer service advisors

Birmingham (West Midlands)
Adecco
Customer service advisor
Posted: 23 August
Offer description

Role: Bilingual Customer Service Advisors, Birmingham

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Description:

* Engage with customers over the phone, providing outstanding service and resolving any queries or concerns.
* Book appointments for sales reps to attend site.
* Build strong relationships with customers, ensuring their needs and expectations are met.
* Be part of a collaborative team, working towards achieving targets and delivering exceptional service.
* Utilise excellent communication skills to convey information effectively and professionally.


What's in it for you:

* Competitive hourly rates ranging from £14.
* Full-time working pattern, providing stability and consistent working hours.
* No driving required, allowing you to save time and money on commuting.


What we're looking for:

* Excellent communication skills and a natural ability to build rapport with customers.
* Bilingual in German or Spanish is essential for this role.
* Positive attitude and a passion for delivering exceptional customer service.
* Ability to work in a fast-paced environment and meet targets.
* Previous customer service experience is desired but not essential.

If you are an outgoing and enthusiastic individual who thrives in a customer-focused role, we want to hear from you! Apply now to join our client's dynamic team and advance your customer service career.

Adecco is a disability-confident employer committed to inclusive and accessible recruitment. If you require reasonable adjustments during the application process, please let us know. We are dedicated to supporting candidates of all backgrounds and abilities.

Adecco acts as an employment agency for permanent recruitment and as an employment business for temporary staffing. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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