To provide a 'Front of house' reception service for outpatients at Colchester Hospital. Providing support to patients/relatives and hospital staff with any enquiries regarding their scheduled transport.
Completing all calls ahead to confirm patient travel for the following day and updating CLERIC System accordingly. Process bookings as required. Assist with hospital transport updates and ETA.
Full training will be provided on appointment to ensure that you are fully competent in completing your duties effectively.
We are looking to appoint a receptionist / Front of House. If you have a professional approach, experience of care for people, and working with the public, then we would like to hear from you.
You will need to be approachable, a good team player, and remain calm under pressure.
You will need to demonstrate the ability to respect and maintain patient dignity and confidentiality in all situations and work in line with Trust Policy and procedure including Safeguarding Children, Young Adults, and Adults.
Please note that this post is subject to TUPE as of the 31st March 2026. Candidates requiring a Skilled Worker visa to work in the UK should assess their eligibility for sponsorship based on the criteria on the GOV.UK website. We encourage all applicants to review these criteria carefully.
At EEAST, we bring together all our skills to provide 24/7 urgent care and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire.
We aim to innovate and work together to offer the best patient care across our counties. We value diversity and positively encourage applications from under-represented groups, including Black, Asian, or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the criteria.
We support our employees in achieving a work-life balance and welcome flexible working requests.
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