Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives
Hourly Rate: £12.82
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Home Technical Team in Cardiff, where you'll assist customers over the phone with broadband tech-related queries. Whether it's a simple router question or a more complex issue requiring ownership, you'll support customers throughout their journey.
No specific experience is necessary. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We understand that life is dynamic. This role offers flexibility to support your success, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support for your career development; we’re committed to helping you achieve your goals.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
Join a great team culture with meaningful support and tailored training to build a lasting career. What are you waiting for?
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