Overview
Cycle Technician role at Halfords, Leamington Hastings, United Kingdom. This role focuses on delivering market leading standards of cycle service and repair, working with a range of bikes including kids, adult, premium, performance and electric cycles, and delivering excellent customer service.
Responsibilities
* Carry out service and repair work across a range of cycles, primarily performing tasks yourself while supporting other team members.
* Provide high quality customer service and assist customers in selecting and maintaining their bikes.
* Share expertise with colleagues and contribute to a positive, fast-paced retail environment.
* Work to target-driven sales goals where applicable and assist in achieving store objectives.
* Be available to work on a rota basis, including weekends.
Requirements
* Experience of service, building and repair across a range of cycles.
* Experience of delivering great customer service, ideally in a retail or cycle services environment.
* Experience of sharing expertise with others.
* Experience of working with and achieving sales targets.
* Availability to work on a rota basis, including weekends.
Benefits
* Store discount, with 25% off most products across Halfords and Tredz.
* Employee discount, with up to 50% off at Halfords Autocentre.
* Discounts on various products and services, including Halfords Breakdown Cover and associated bike cover.
* Employee wellness program offering free, confidential support and counselling 24/7.
* Life Assurance, Uniform, and other employee benefits including Sharesave and Cycle to Work schemes.
* Wagestream – access up to 30% of your pay as you earn it, with savings options.
* Health Cash Plan for healthcare cost reimbursement and well-being services.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Retail
We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords family.
#J-18808-Ljbffr