Overview
Reception Manager, Hotel Du Vin — OTE up to £36,000 Per Annum DOE, 45 Hours, Permanent Contract, St Andrews
Be the face of our hotel, get paid for doing what you love, and enjoy a range of perks and benefits. Learn something new and build a career with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile everyday, knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Reception Manager you and your team are the first and last people our guests see; you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
Responsibilities
* Be the face of our hotel, the first and last point of contact for guests, setting the tone for their visit and ensuring everything has gone above and beyond before they leave.
* Lead and develop the reception team, supporting internal development and progression within Hotel Du Vin.
Benefits and Perks
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes that support you in developing your career
* High Street Discounts on a range of high street shops, experiences, holidays and much more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
* Referral schemes that pay up to £1500 (just for getting your mates jobs!)
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
* Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness week and more
* We work with Wagestream giving instant access to your pay as it’s earned; allows you to track wages in real time and access up to 50% of earned pay
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* We are a proud sponsor of The Brain Charity, helping people with neurological conditions lead longer, healthier lives
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Additional information
* Plus on completing your probationary period you will be provided with:
* Private Medical Healthcare
* Bonus Plan based on clear and transparent KPI’s
* Critical Illness cover
* Life Assurance
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK
* We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council
* Move to a chemical-free cleaning system in bedrooms and public areas, with an enzyme-based eco-friendly system for kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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