The role At Southern Housing, we have an exciting opportunity for a Building Safety Co-ordinator to join our welcoming and collaborative Building Safety team. In this role, you will be adaptable, proactive, and confident working in a fast‑paced environment where priorities can change quickly. This role offers an excellent opportunity to deepen your skills and knowledge in a critical area of building safety and housing compliance. You will take responsibility for managing and responding to a wide range of enquiries related to Building Safety claims, including matters arising from reactive and planned inspections, safety assessments, and required remedial actions. You will oversee the day‑to‑day management of team mailboxes, ensuring all claim‑related queries are handled promptly, accurately, and with a consistently high standard of customer service. Your administrative support will be vital to the efficient running of the Building Safety Claims function-coordinating operational activities, organising meetings, maintaining accurate documentation, and issuing internal and external communications that support the progression and resolution of claims. The role is based in our office at Farringdon and offers hybrid working arrangements of 2 days per week in the office and 3 days - work from home. This is a Fixed Term Contract role until 29 January 2027. What you'll need : A strong background in administration, ideally within a housing or safety-related environment Confidence using IT tools to produce reports, documents, emails, and mail merges Excellent communication skills, with the ability to explain solutions clearly and in a customer-friendly way - whether face-to-face, over the phone, or in writing A pragmatic and creative approach to problem-solving, with the ability to evaluate issues and identify effective solutions quickly A strong understanding of how to prepare and manage documentation so that it meets legal, regulatory, and funder requirements (desirable) Awareness of limitation periods and the ability to track and monitor these effectively to support timely action (desirable) In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples. Closing Date : 6th of April 2026 (Monday) at 23:59 Shortlisting Date : from 7th of April 2026 Interview Date : in-person interviews in the week commencing 13th of April 2026 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.