We'd love to hear from you if you have:good communication skills, building relationships with a wide range of peoplea team player, but can also work by yourselfadaptable and have a flexible approachan understanding of the importance of great servicekeen to learn new thingswell organised and able to manage time well Programming AssistantReporting to the Portfolio Visitor Experience Manager, you’ll be part of a small team working at Lavenham Guildhall property with some working across the portfolio at Melford Hall and connecting with the team based at Ickworth Estate.This role is integral to the delivery of the visitor experience, working alongside staff and volunteers to set visitors up for an amazing experience.Click here for more information about this locationWorking with the team you'll create and deliver events and activities that bring our place to life for our visitors all year round. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent. You will also support our engagement with audiences by working with our team to plan, create and deliver content for our social media channels.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 14th June 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 176296IRC176296SudburyPermanent p/t (15 hrs pw)Ends: Jun 14th 47.9 mi from DagenhamYou’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.Salary: 13.25 per hourContract/duration: PermanentHours/working pattern: 15 hours per week. You'll work 2 days per week from 9-5 with a flexible rota depending on the business need. There will be weekend working too, subject to programming.Interview date: 24th June 2026For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Lavenham Guildhall, Market Place, Sudbury, CO10 9QZCompliance.Eligibility to Work in the UK13.25 per hour