Business Administration Coordinator
Location: Birmingham (managing sites across Birmingham, Bourne End, Stoke and Stockton)
Full‑time, Monday to Friday (37 hours) Competitive Salary
Benefits Package
* 25 days annual leave plus bank holidays (and your birthday off!)
* Comprehensive Pension Scheme
* Private Medical Insurance
* Access to a Private GP and much more!
Responsibilities
Facilities Management
* Act as the primary point of contact for all facilities‑related enquiries across Birmingham, Bourne End, Stoke and Stockton sites
* Liaise with landlords and FM contractors to ensure necessary works are carried out effectively
* Ensure RAMS (Risk Assessment Method Statements) are in place, adequate and reviewed prior to any works taking place
* Manage visitor administration at the Birmingham office
* Maintain site records and documentation for compliance and auditing purposes
* Manage office supplies and door access systems
* Work alongside the EHS team to ensure offices are maintained to the required standards
Fleet Management
* Manage pool car allocations to minimise the need for hire vehicles
* Review and process new company car requests and orders
* Handle employee company car queries, liaising with fleet providers, the Veolia fleet department and payroll as required
* Manage fuel card setup, MileagePoint devices and driver data
* Handle vehicle fines, approve repairs, and oversee MOT and service management
* Maintain fleet data and insurance databases
* Support accident follow‑up actions and internal reporting
General Business Administration
* Raise purchase orders for training courses
* Coordinate occupational health surveillance logistics
* Manage and maintain Safety Passport cards via Skillsguard
* Set up and maintain employee travel profiles via Neo
* Provide general administrative support across VWT and WTS as required
What you will bring to the role:
We value attitude and capability as much as formal qualifications. The ideal candidate is organised, proactive, and comfortable managing multiple priorities across facilities, fleet, and business administration.
Qualifications
Essential
* GCSE (or equivalent) in English and Maths at Grade C/4 or above, to demonstrate a basic level of literacy and numeracy required for maintaining records, reports and correspondence
* Excellent communication skills (written and verbal)
* Strong organisational and administrative capability
* Ability to work independently and as part of a team
* Customer‑focused professional comfortable interacting with internal teams, landlords, and contractors
* Problem solver who can manage competing priorities and respond effectively to queries
* Proactive mindset that anticipates issues and acts early to prevent disruption
Desirable
* A relevant business administration, facilities management or related qualification (e.g. Level 3 Certificate in Facilities Management or similar)
* Previous experience in facilities management, fleet administration, or similar coordination roles
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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