End Date: Wednesday 21 May 2025
Salary Range: £59,850 - £66,500
We support flexible working – click here for more information on flexible working options
Flexible Working Options: Hybrid Working, Job Share
Job Description Summary
We are seeking a Mortgage Product Manager for Homes at Lloyds Banking Group, the UK's largest mortgage lender. The role involves managing and enhancing our mortgage portfolio, ensuring regulatory compliance, and delivering excellent customer outcomes. We value diversity, inclusion, and work-life balance.
What will I be doing?
1. Utilise data and analytics to inform product decisions, track performance, and identify opportunities for improvement. Build dashboards and reports for monitoring metrics.
2. Define and implement strategies for customer management and treatment, considering business, conduct, and customer contexts.
3. Collaborate with channels, operations, risk, legal, and platform teams on initiatives and projects related to Homes.
4. Understand customer behaviour and product performance, evaluating risks and conduct.
Why Lloyds Banking Group
We aim to build a sustainable business and a workplace where people love to work. Join us to grow with purpose and make a difference.
What you’ll need
* Degree or higher education (beneficial).
* Strong mortgage product experience with a successful management track record.
* Proficiency in analytical tools and MI systems.
* Ability to influence relationships and drive improvements.
* Customer-first mindset and excellent communication skills.
* Creative problem-solving skills and comprehensive risk assessment abilities.
Our commitment to diversity and inclusion
We foster a cognitively diverse, inclusive environment, providing reasonable adjustments for applicants with disabilities or neurodiversity. We are committed to reflecting modern society and celebrating diversity in all forms. Applications from underrepresented groups are especially welcome.
Benefits
* Up to 15% pension contribution
* Annual performance bonus
* Share schemes including free shares
* Flexible benefits, including shopping discounts
* 30 days holiday plus bank holidays
* Wellbeing initiatives and parental leave policies
Join us
Make a difference in millions of lives by joining Lloyds Banking Group. Help shape the future of financial services while developing your career. We prioritize data security and a values-led, inclusive culture.
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