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Engagement facilitator

Neath
Permanent
Swansea Bay University Health Board
Facilitator
€25,246 a year
Posted: 16 February
Offer description

About

Swansea Bay University Health Board (formerly ABMU) was created on 1 April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board. Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff.

It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot. We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals.

Primary care independent contractors play an essential role in the care of our population and the Health Board commissions services from GPs, opticians, pharmacists and dentists across the area. We have 49 GP practices in our Health Board area, 72 dental practices including orthodontists, 31 optometry practices and 92 community pharmacies.

Mental health and learning disabilities services are provided both in hospital and community settings. The Welsh Centre for Burns and Plastic Surgery at Morriston Hospital covers not only South and Mid Wales, but the South West of England. Morriston also delivers one of two cardiac surgery services in Wales.

Other specialist services provided by the Health Board include cleft lip and palate, renal, fertility and bariatric (obesity). Forensic Mental Health Services are provided to a wider community which extends across the whole of South Wales.

The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.


Key Details

Location:
Site – Cimla Health and Social Care Centre
Address – Cimla, Neath
Postcode – SA11 3SU
Major / Minor Region – Swansea

Contract type & working pattern:
Contract – Fixed term: 12 months (Fixed until 31/03/2026)
Hours – Full time: 37.5 hours per week (Monday to Friday, 9am – 5pm)

Salary – £24,433 – £26,060 per annum
Grade (Band 3)

Specialty – Engagement Facilitator


Job Overview

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

We reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

THIS POST IS FIXED TERM/SECONDMENT UP TO 31/03/2026 DUE TO FUNDING.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

An exciting opportunity has arisen to become part of an innovative and dynamic team, working within Help Me Quit smoking cessation service. In this role you will support with the administration and engagement of Maternity, Community and secondary care clients/Patients, and be part of the wider team providing advice and support, to safely and sustainably, stop smoking.

Also working on Engagement events within the Community, Maternity and secondary care, working closely with stakeholders and partners. It’s a fantastic time to join the Swansea Bay Help Me Quit Team, we are a supportive and compassionate team, and are committed to development, innovation, safety and quality of our services, putting the patient at the centre is our top priority. If you are ready for a new challenge/chapter in your career, we would welcome an application from you.


Detailed Job Description and Main Responsibilities

To provide comprehensive administrative and engagement support to the Health Boards Help Me Quit management team. This includes: providing administrative support to the operational manager, arranging meetings (including virtual), coordinating information, preparation of agendas, minute taking, data entry, and regular routine audits.

The post holder will play an instrumental role in supporting the HBs Smoking Cessation Services and strategy. The Engagement Facilitator will support the promotion and coordination of the Help Me Quit service in SBU following the Ottawa Model, in line with national and local guidance and best practice.

The post holder is required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the service, which includes the management of resources as part of the core duties.


Working for Our Organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward‑thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services – we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex, religion or belief, race, age, sexual orientation, gender identity or whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership, or whether they are disabled.

Our values – Caring For Each Other, Working Together and Always Improving – show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city – look no further.


Applicant Requirements

Welsh language skills are desirable.


Person Specification

Experience – Essential criteria

* Demonstrate experience in an administrative role
* Experience of communicating with all levels of professional staff and the public
* Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
* Experience of transcribing and minute taking
* Working experience of Microsoft Office 365 Suite including use to Teams

Experience – Desirable criteria

* Working in an NHS environment
* Administering finance systems, e.g. requisitions, budget monitoring

Qualifications And Knowledge – Essential criteria

* Word processing to RSA 111/NVQ Level 3 or equivalent level of experience
* Good standard of education together with a high level of numeracy, written and spoken English

Qualifications And Knowledge – Desirable criteria

* ECDL

Essential Aptitude and Abilities – Essential criteria

* Adhere to and can demonstrate SBU Values & Behaviours
* Good general digital skills including knowledge of Microsoft Office 365 including Teams
* Thorough understanding of office procedures
* Working knowledge of filing/data systems including record management
* Ability to work on own initiative and manage own workload
* Able to manage digital calendar diaries
* Advanced keyboard skills, good written and verbal communication skills
* Good organisational skills, problem solving and fact finding
* Work within a team and to take direction from senior team members

Essential Aptitude and Abilities – Desirable criteria

* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
* Knowledge of Help Me Quit Services in Wales
* Familiarity with Quit Manager digital platform

Other Essential Criteria – Essential criteria

* Ability to travel within geographical area
* Able to work hours flexibly
* Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check
* Ability to carry resources
* Continued Personal Development
* Ability to work to deadlines and under pressure
* Able to work within a team and ability to work on own initiative
* Keen to learn and develop skills


Documents

* Job Description & Person Specification (PDFKB)
* Occupational Health FRF (PDFKB)
* Applicant Guide (PDFKB)
* Privacy Notice (PDFKB)
* Guidance notes for Applicants (PDFKB)


Contact Details

Name: Susan O'Rourke
Job title: Service Development Manager
Email: [email protected]
Telephone: 07929 764642

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