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Head of Underwriting
North Home Counties
£dependent on experience
Are you seeking your next challenge within Mortgage Underwriting, working with an organisation that prides themselves on excellent customer service?
We’re pleased to be working with our specialist mortgage lender client, as they seek a Head of Underwriting to join the organisation owing to retirement. Reporting into the Head of Operations, this role holder will have responsibility for the Mortgage Underwriting Team, ensuring high customer care standards, mitigating risk, whilst operating in a highly regulated environment. You will also hold a personal mandate. The underwriting team underwrites all lending cases manually, which includes complex cases.
Duties of the Head of Underwriting
* Manage and maintain the integrity of the Mortgage book by leading within mandates and the lending policy.
* Be the subject matter expert in specialist underwriting for niche products.
* Assess complex mortgage applications when out of line of the lending policy.
* Undertake control checks on the Underwriting team.
* Ensure timely lending decisions are made within the agreed SLA’s.
* Authorising lending cases within approved mandates.
* Delivering a first class personalised service that includes keeping the customers or intermediaries informed of any delays.
* Communicate with Brokers and intermediaries on declined cases and provide objective feedback as appropriate.
* Be responsible for new product criteria assessment.
* Lead, coach and mentor the Underwriting team.
Qualifications
The successful candidate will possess:
* A wealth of experience in manual, mortgage underwriting.
* Experience of leading a team of underwriters.
* Experience of dealing with brokers, intermediaries and packagers.
In return you can expect a highly competitive salary as well as strong benefits which include generous bonus, pension up to 10% and onsite parking. Regular office presence (office is just to the north west of London) is required but there is the opportunity to work on a hybrid basis.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance, General Business, and Management
Industries
Banking and Financial Services
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