Specialist Housing Partner (Independent Living Housing Officer)
A place to create moments that matter. Thousands of families across the country rely on us for a safe, affordable home. As the housing crisis deepens, the work we do has never been more important.
Location: Woodston Walk, Nottingham (100% onsite, with flexibility to cover other schemes as required)
Salary:£29,580 per annum, pro rata
Employment type: Permanent, part-time, 16 hours per week (4 or 5 days, 9am‑5pm, Monday‑Friday)
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home and is committed to making that a reality.
What You’ll Do
* Be a visible, supportive presence in our schemes, building strong relationships with residents.
* Work closely with lettings teams to ensure smooth move‑ins and positive first impressions.
* Encourage community engagement and help residents live independently for as long as possible.
* Tackle issues such as rent arrears, anti‑social behaviour, and tenancy management with confidence and care.
* Collaborate with internal teams and external partners to deliver joined‑up support.
Why This Role Matters
You won’t just be managing housing – you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.
About You
* Experience delivering housing management services within a specialist or generic housing context.
* CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience.
* Strong understanding of anti‑social behaviour management and rental income collection processes.
* Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
* Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
* Knowledge of safeguarding practices within a housing context.
* Willingness to undertake regular business travel to other Accent sites and off‑site meetings as required.
Successful candidates will undergo a DBS check.
Benefits
28 days of holiday plus bank holidays (pro‑rata for part‑time), an extra day’s leave to celebrate your birthday, optional additional leave purchase, cash health plan, online GP access, gym discounts, a dedicated day to volunteer for a cause that matters to you. Defined Contribution and Defined Benefit pension schemes via salary sacrifice. Three times salary life assurance for all colleagues.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments, please let us know.
Please note candidates must have current eligibility to live and work in the UK; Accent does not hold a sponsorship licence.
Apply now and make a positive difference to society, our organisation, and your future.
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