Job Title: Customer Service Representative
IMMEDIATE START AVAILABLE
Job Description:
We are seeking a dedicated and friendly Customer Service Representative to join our team. The successful candidate will handle inbound customer calls, address inquiries, and resolve issues efficiently while maintaining a high level of customer satisfaction.
Key Responsibilities:
* Handle high volumes of inbound customer calls in a professional manner
* Provide accurate information and resolve customer concerns effectively
* Build and maintain positive relationships with customers
* Document customer interactions and track relevant data
* Collaborate with team members to improve overall customer experience
* Stay informed about company products, policies, and procedures
Skills and Qualifications:
* Proven experience in a customer service role
* Strong verbal and communication skills
* Ability to handle stressful situations with professionalism
* Strong problem-solving skills and attention to detail
* Proficiency in using computers and various software applications
* Dependable, punctual, and adaptable
This role is for immediate start and on a temporary basis.
Working hours are full time over a 5 day week, including weekend working.
How to Apply:
Interested candidates should send their resume and a cover letter outlining their relevant experience to samantha.bennett@hrgo.co.uk
Please include "Customer Service Representative Application" in the subject line.
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