About Us:
Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.
At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.
Benefits:
As part of our team, you will enjoy a comprehensive benefits package, including:
Flexibility:
* A minimum of 25 days of annual leave, plus Bank Holidays (pro‑rata for part time posts)
* Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
* Flexi‑time scheme for a better work‑life balance.
Lifestyle:
* Health Cash Plan Scheme for medical and dental expenses.
* Eye test voucher scheme
* Everyone Active Gym Membership discount
Professional Development:
* Training and Development opportunities.
* Payment of one professional subscription fee
Financial Planning:
* Access to the Local Government Pension Scheme to secure your future.
* Access to free Will writing services.
* Employee Assistance Programme
* Salary Sacrifice schemes e.g. Cycle to Work etc.
* Free town centre parking
What to Expect in the Role:
We are pleased to present an excellent opportunity for a motivated and enthusiastic Compliance & Support Officer to contribute to the important work of our Private Sector Housing Team on a temporary basis.
This role plays a vital part in ensuring that all properties used for temporary accommodation meet required health, safety and compliance standards and are maintained in a suitable condition.
You will work closely with internal teams and external contractors to meet agreed objectives and deadlines, attend meetings both in person and via Microsoft Teams, prepare reports, and provide wider support to the Private Sector Housing Manager and the team.
A strong attention to detail and commitment to data accuracy are essential. The successful candidate will bring solid administrative experience, a methodical and organised approach to work, and the ability to build effective and professional working relationships.
Key Accountabilities and Responsibilities:
* Review and validate health, safety and compliance documentation for temporary accommodation, Next Steps properties and guest houses. Manage and progress disrepair‑related complaints within temporary accommodation and Next Steps properties, ensuring timely and appropriate resolution. Carry out site visits to assess the condition of temporary accommodation, Next Steps and guest house properties, including tasks such as enabling contractor access and reviewing completed works. Participate in ongoing training to build and maintain the skills required to review and validate health, safety and compliance documentation. Provide administrative and operational support to the wider Private Sector Housing Team as required.
What You’ll Need:
* Ability to manage and maintain health, safety and compliance documentation, ensuring accuracy and adherence to legislative requirements. Strong coordination and stakeholder‑management skills, with experience working collaboratively with internal teams and external contractors. Competence in identifying non‑compliance issues, implementing corrective actions, and escalating complex cases appropriately. Proficiency in maintaining accurate records using systems such as Uniform and SharePoint, and producing clear and timely reports. Ability to undertake site visits, assess property condition, and support resolution of disrepair issues in line with service standards.
Right To Work
Applicants must have existing Right to Work in the UK, as visa sponsorship is not available for this position.
Use if Artificial Intelligence (AI) e.g. ChatGPT, Copilot, Gemini etc.
Artificial Intelligence may be a helpful resource when preparing your application, but all examples and statements you include must be honest, accurate, and based solely on your real experiences. If any plagiarism is detected, such as using someone else’s ideas or presenting AI‑generated content as your personal experience, your application may be rejected.
Interview Format
All interviews for this position will be held face to face, as we believe this offers the best experience for candidates and panel members.
Contact
For an informal chat about the role, please contact Ashley Trinder, Private Sector Housing Manager on 01789 260963 or ashley.trinder@stratford-dc.gov.uk
Applications will close at midnight on Monday 13th April 2026
Interviews will be held week beginning 20th April 2026
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