Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: Monday to Friday 09:00 – 17:00 which will include occasional Saturdays in return for a day in lieu.
Achieve department sales conversion targets whilst delivering excellent customer service.
Sale calls to be made in line with the Company’s process and FCA regulations.
Communication – Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; Productivity - Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
IT Skills – computer literacy and knowledge of MS Office.
Customer Champion – Act in a manner that ensures the Customer receives a positive experience of the Company.
Telephone sales experience (preferred minimum of 1 year)
· Delivering excellent Customer Service
· Flexible approach with ability to adapt quickly to meet business needs
Resilient with a real desire for success and helping others
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