Purpose of Role
Lead volunteer recruitment, training, engagement and retention, and design and deliver volunteer-led activities that support front-of-house operations.
Act as one of the venue’s primary Duty Managers, ensuring the safe, efficient and customer-focused delivery of performances and events, including shift operations, staff supervision, health and safety, and on-the-day decision-making.
Act as the FOH Accessibility Champion, working with the Arts Theatre Accessibility Coordinator to embed accessibility-aware processes across all front-of-house activity and operational workflows.
Key responsibilities
Strategy and Planning:
* Volunteer strategy: Develop and implement volunteer recruitment, retention and development plans aligned with the venue’s programme and community objectives.
* Accessibility strategy: Work with the Arts Theatre Accessibility Coordinator to set FOH accessibility priorities and embed inclusive practice across operations.
Programme Development:
1. Design and deliver volunteer-led activities and community outreach initiatives that supp...