Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
This post is only open to internal applicants
Main duties of the job
We are looking for an Apprentice HR Employee Relations Administrator to join our supportive Human Resources team with genuine opportunities for progression in both areas—all while earning as you learn.
Are you in an individual who is looking to work in human resources or has some experience in HR and is now looking to undertaking a level 3 or 5 CIPD qualification. If so, this role may be for you.
You will become part of a small team of 10 colleagues, providing administrative support to a wider Employee Relations service that supports over 14,000 Trust employees. This is a fast-paced and dynamic department where no two days are the same, giving you valuable exposure to a wide range of HR topics and experiences.
We will support you to complete a recognised apprenticeship programme, with opportunities to study towards a Level 3 or Level 5 CIPD qualification. In order to be to be shortlisted for this role you must be able and eligible to complete a Level 3 or Level 5 CIPD qualification.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed Job Description And Main Responsibilities
Your key strengths will be your attention to detail and organisational skills as you will be arranging complex meetings with numerous managers, preparing and sending out hearing packs. You should have strong communication skills both verbal and written as you will be taking first line queries by phone and managing a generic email inbox. You will also need to have good Microsoft office skills including excel and touch-typing skills.
Person specification
Qualifications, Knowledge And Experience
Essential criteria
* Good standard of general education (i.e. 5 GCSE’s, including English and Maths, or equivalent level of qualification)
* NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience
* Recent experience in a complex administrative environnement.
* Previous experience in a customer facing role.
* Track record of meeting objectives.
* Ability to study for a minimum of the Level 3 CIPD
Desirable criteria
* Previous experience in a similar role, administering HR issues
* CIPD level 3
* Experience of using an ER tracking system to administer key employee relations processes
* Previous experience in a Human Resources environment
* Experience of working in a healthcare environment.
* Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system
* Familiarity of NHS conditions of service and Trust policies & procedures
Skills and competencies
Essential criteria
* Admin and clerical skills
* Advanced keyboard skills
* Concentration
* Customer service
* General IT skills
* Communication
* Microsoft Office skills
* Prioritisation
* Problem solving
* Record keeping
* Self-motivated
* Taking the initiative
* Teamwork
* Working under pressure
Trust Values
Essential criteria
* Patients First
* Always Improving
* Working Together