Category Manager, Impulse Food & Drink
Location: Nine Elms, London - Full-time
About Zapp
Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best‑in‑class customer‑centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand‑picked products 24/7, delivered in minutes.
The Role
We are looking for a visionary Category Manager to lead our Impulse department. You will be the commercial engine behind our Ready to Drink and Snacking categories - transforming how Londoners shop for everything from last minute treats to healthy snacking.
This isn’t traditional retail. You’ll be operating at the intersection of high‑end curation and hyper‑growth logistics, ensuring our “virtual shelves” are always stocked with the right products, delivered in minutes.
Here’s What You’d Be Doing
* Curate a trending, innovative and relevant product range
* Build and sustain supplier relationships, whilst driving efficiencies across our supply base
* Deliver data‑driven insights and market trend analysis to spearhead category growth, providing the analytical backbone for strategic decision‑making and competitive positioning
* Own supplier negotiations across cost, delivery and payment terms to maximise profitability and minimise risk
* Partner cross‑functionally with Marketing, Merchandising, Product, and Partnerships to synthesise a cohesive customer offering
What We’re Looking For
* 5+ years experience in a category management/ buying role in the Food industry
* Strong execution mindset and exceptional project management abilities: proven track record of managing multiple concurrent workstreams with competing deadlines and priorities
* Strong analytical skills: confident building business cases, and extracting insights from data to drive decisions
* Advanced proficiency in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel; experience with Looker is desirable
* High‑energy self‑starter with exceptional attention to detail: you thrive in fast‑paced, ambiguous environments, making quick decisions with imperfect information while maintaining meticulous accuracy and spotting problems before they escape.
* Tenacious communicator who gets things done: you influence stakeholders at all levels, push back when needed, and maintain a hands‑on mentality with natural prioritisation and urgency – always finding solutions rather than roadblocks
Benefits
* Competitive salary & equity package.
* Enjoy 25 days of holiday per year (plus all bank holidays).
* Private Health Insurance.
* Extended sick pay and maternity/paternity leave pay.
* Cycle to work scheme.
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