An opportunity has arisen for a Team Administrator to join the Community Heart Failure Service. The role will involve providing comprehensive, efficient, secretarial and administrative support to the clinical staff and Heart Failure Nurse Specialists.
There will also be a requirement to work in collaboration with the wider Community Heart Failure teams based across the Geographical Footprint of the Organisation.
The successful applicant will have good team working and communication skills alongside excellent organisational skills and be a competent user of Microsoft Office Packages (word, e-mail, excel and power point).
The role includes collection and accurate inputting of patient data into service databases, use of patient administration systems, handling telephone enquiries, minute taking and supporting equipment ordering.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
They will be the first point of contact into the service and will need to demonstrate a confident, friendly manner whilst dealing with patients and families.
To undertake general office duties including photocopying and distribution of documents as required and opening and distributing of post.
To deal effectively, sensitivity and diplomatically with incoming calls both internal from NHS staff and external from the public and outside professionals, taking accurate information.
To be able to work unsupervised and prioritise workload on a day to day basis, liaising with other team members to ensure continuity of service at all times.
Undertake any other duties necessary in the interests of the service and to raise concerns where necessary which may affect efficient provision of service.
To use SystmOne – patient electronic system to manage tasks and ensure accurate electronic patient records are maintained. This will include scanning documents and booking patients onto clinical rotas – training will be given and the level of using SystmOne will be commensurate to your role.
Providing a comprehensive and efficient Administration service for Heart Failure Services and ensuring a timely dispatch of outgoing post.
To produce and check correspondence that are visually attractive and of a high standard of readability using Microsoft Office.
To book and manage clinics for new referrals and follow up appointments.
Benefits
* Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
* Varied environments: community hospitals, patients’ homes, and bases across Sussex
* Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
* Excellent training, development, and research opportunities
* Accredited Living Wage Employer, we ensure fair pay for all our staff
* Cost-effective workplace nurseries in Crawley, Hove, and Brighton
* Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
* Level 3 Disability Confident Leader and Veteran Aware Trust
Our values
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
For further details / informal visits contact: Name: Beth Morris Job title: Deputy Operational Head of Service Email address: beth.morris@nhs.net Telephone number: 07919045369
#J-18808-Ljbffr