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Housekeeper - Urgent Care / Emergency Department, Burnley
Client: East Lancashire Hospitals NHS Trust
Location: Burnley, United Kingdom
Job Category: Hospitality
EU work permit required: Yes
Job Reference: cfedb3b2a95e
Job Views: 4
Posted: 05.05.2025
Expiry Date: 19.06.2025
Job Description
Job overview
We are looking for a Housekeeper to join our team on a rotational contract to cover Burnley Urgent Treatment Centre and Accrington Minor Injuries. The successful candidate will work two days at Burnley Urgent Treatment Centre and two days at Accrington Minor Injuries, with occasional support for ED.
The main responsibilities include maintaining a clean, safe, and comfortable environment for patients, visitors, and staff, ensuring proper cleaning, stocking, completing checklists, catering, minor maintenance, and supporting individual patient needs as directed by the Matron/Assistant Matrons/Nurse in Charge.
The post holder will coordinate patient facilities/services, monitor quality standards, and rectify deficiencies in liaison with the senior nursing staff.
Main duties of the job
* Provide a clean, safe, and comfortable environment for patients, visitors, and staff.
* Ensure the department is clutter-free, well-stocked, and adheres to daily checklists to enable quality care.
* Work effectively as part of a team, with the ability to take lead when necessary.
* Utilize administration, IT, prioritization, and organizational skills, along with excellent communication.
* Build relationships across organizational boundaries to improve patient care.
* Work flexibly in a challenging operational environment, supporting service improvement with attention to detail.
* Promote health and safety culture within the workplace.
Working for our organization
Our Urgent Treatment Centre is based at Burnley General Hospital, serving a wide variety of patients. We are part of a larger team including the ED Department at Blackburn and Accrington Minor Injuries Unit.
The Emergency Department at Royal Blackburn Teaching Hospital provides care for both adults and children with serious illness or injury, handling approximately 154,000 attendees per year, with facilities including an 8-bed resuscitation area, 43 major cubicles, and a helipad for serious cases via North West Air Ambulance.
Detailed job description and main responsibilities
* Maintain effective working relationships and promote equality, diversity, and rights.
* Provide effective 'front of house' customer service and assist in maintaining hygiene standards.
* Maintain confidentiality regarding patient issues.
* Monitor and maintain departmental standards, including cleaning and equipment maintenance.
* Ensure the department is safe and tidy, with daily checklists completed across various areas.
* Manage stock levels, including linen and cleaning supplies.
* Coordinate cleaning routines and monitor service delivery, reporting outcomes and issues.
* Manage defect logs and ensure equipment is safe, maintained, and recorded.
* Respect patient privacy and property, ensuring safety during duties.
Person specification
Requirements
* Basic computer and keyboard skills
* Effective written and verbal communication skills
* Ability to use own initiative and work independently
* Minimum supervision required
* Calmness and capability under pressure
* Ability to prioritize workload and work as part of a team
* Flexibility with shifts
* Experience in a healthcare setting
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