We are working with a housing provider who is looking to recruit a Community Engagement Officer to join their Customer & Community Services team. About the Role As a Community Engagement Officer, you will help deliver high‑quality, resident‑focused engagement services. You'll act as a key link between the organisation, residents and local partners-ensuring people feel informed, supported and able to influence decisions that affect their homes and neighbourhoods. Key Responsibilities Act as a main point of contact for residents and community partners Support resident involvement and local engagement activities Signpost households to support services Help deliver digital inclusion initiatives Work with community groups and resident associations Collect engagement data and support neighbourhood improvement programmes Attend occasional evening/weekend meetings What We're Looking For Experience working with the public or community groups Strong customer‑service and communication skills Ability to handle challenging conversations professionally Knowledge of community engagement, digital inclusion and basic H&S Confident using Microsoft Office and digital systems Able to work independently and manage a varied workload Full driving licence, access to a car and ability to pass a DBS check If this sounds like the kind of role where you can make an impact, we'd be excited to receive your CV...