Scheme Administrator
£23,809.50 a year
Longport, Stoke-on-Trent
Hours per week37.5
Contract typePermanent
As a Scheme Administrator youll provide administrative support to our client's young persons service. Working with the Scheme Manager, youll ensure that reporting data is up to date and void properties are ready to let in a timely manner. Youll help the team provide the best possible support to customers by handling utilities, dealing with Housing Benefit enquiries, supporting to gather feedback and liaising with the local authority.
Job requirements
Provide administrative support to their young persons scheme.
Work alongside their management team and assist with the collection and reporting of data for key contracts.
Support with areas such as gas and electric supply, complete meter readings, ordering stock, housing benefit enquiries, maintenance jobs, and assisting with fire risk assessment actions.
Support with new referrals, including assessments and room allocation.
Monitor the empty property (voids) list and assist the Scheme Manager in the management of empty properties.
Coordinate and assist with the collection of customer satisfaction surveys/feedback.
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