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Carrier analyst

Northampton
GXO Logistics, Inc.
Analyst
Posted: 3 March
Offer description

Pay, benefits and more:

We’re offering a salary of £29,000 – £31,000 per annum, plus 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts



What you’ll do on a typical day:

Analyse daily reports to identify trends and issues, ensuring timely resolution
* Escalate service level concerns and provide insight for team service calls
* Prepare and distribute accurate reports (daily, weekly, monthly, quarterly)
* Act as the link between carriers and client call centres, ensuring clear communication
* Support carrier, client, and supplier meetings, including minute-taking and follow-up

What you need to succeed at GXO:

Excellent administrative experience, ideally in logistics or carrier management
* Advanced MS Excel skills (VLOOKUP, pivot tables, formulas), plus Outlook, PowerPoint, and Power BI
* Highly organised with strong attention to detail and ability to meet deadlines
* Excellent communication skills, both written and verbal
* Problem-solving mindset with a proactive approach

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