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SALARY: £26,597 (Pro-rata)
REPORTING TO: Head of Programmes
CONTRACT: Full-time (37.5h) - Fixed-Term until March 2027
DEADLINE: Friday 15th May 2026
Elevate is a 4-week personal development programme (PDP) designed for 16-21-year-olds to move towards a positive future for those not currently in education, training, or employment, and those affected by crime, anti-social behaviour or in need of help to avoid situations which could hold them back. Once the personal development programme is complete, each participant receives 3 months of mentoring support, careers advice and employment support. Through Nottingham Forest Community Trust (NFCT) and its partners, participants will explore their strengths and aspirations, focus on wellbeing and developing healthy relationships, whilst building resilience and essential skills, including how to apply positive behaviours in real-life situations. The programme includes a variety of activities focusing on future work, education, and community-engagement opportunities.
To make this a reality, Nottingham Forest Community Trust are seeking a highly organised, sensitive, responsible, and committed practitioner who is passionate about supporting young people, especially those who have experienced significant challenges. The role-holder will enrol participants, as well as plan, deliver, and evaluate the Elevate personal development plan within NFCT, and coordinate the programme from end-to-end across its partners.
Duties & Responsibilities
* Take responsibility for participant recruitment and enrolment onto the programme
* Coordinate the referral processes for young people into and out of the mentoring programme, working with key partners and organisations
* Design the Personal Development Plan and mentoring aspect of the Elevate programme
* Coordinate all planning, delivery, and evaluation of the Elevate programme within NFCT
* Collate all relevant evidence, insights, and data for internal reporting and for stakeholders including funding providers
* Assume line management responsibilities, including absence, performance, and learning & development, for the Elevate delivery team
* Manage the performance of the Elevate delivery team
* Work with colleagues and partners to ensure all programme KPIs are met
* Ensure commitment to continuous improvement across the programme and its delivery team
* Work constructively with NFCT’s internal teams to plan, grow, develop, and ensure the success of the programme
* Support other Trust programmes where appropriate
* Uphold all Trust policies, maintain professional boundaries, be committed to the highest safeguarding standards and report concerns in accordance with procedure
* Be a positive role model for NFCT at all times, and champion its programmes and impact
SKILLS & COMPETENCIES
Essential
* Qualified to Level 2 in Mentoring or equivalent
* Experience of working with vulnerable young people, ideally in a mentoring context, with proven ability to enhance outcomes
* Excellent interpersonal and communication skills, including the ability to adapt communication, remain sensitive, and considerate to all individuals
* Highly organised, with an ability to proactively plan, balance time and priorities, and coordinate multiple aspects of a project/programme
* Knowledge of safeguarding practice and working with young people
* Application of trauma informed and inclusive practice
* IT literate and proficient in Microsoft Office
* Ability to proactively form positive working relationships with partners and stakeholders
* Working knowledge of basic data collation, reporting, and analysis techniques
Desirable
* Knowledge of local services for young people
* Knowledge of local socioeconomic challenges, including those affecting young people
* Proven track record of designing learning/mentoring programmes, such as a PDP, to reduce barriers to education, training and employment for young people
PERSONAL PROFILE
You will be a highly organised, sensitive, responsible and committed practitioner who is passionate about supporting young people to break down barriers, change their futures, and achieve positive education, training, employment, and community outcomes. With prior experience in mentoring and working with young people, you can design learning/mentoring experiences in alignment with programme objectives, partner effectively with organisations and partners, and deliver a successful community-oriented mentoring programme. You’ll understand the barriers, challenges, and needs which can be faced by young people, and be able to channel that understanding into your work with young people. You’ll be organised, resilient, experienced working with young people, strong with planning and priority management, and be ready for a truly unique opportunity to coordinate a targeted mentoring programme across a Premier League football club charity.
Additional Requirements
* Completion of NFCT DBS & vetting checks including right-to-work and reference checks
* Completion of all role-specific NFCT mandatory safeguarding training
* Willingness to work unsociable hours, including evenings, weekends, and public holidays where required
* Ability to travel to sites around Nottingham and Nottinghamshire if/when required
* Represent Nottingham Forest Community Trust in line with its values and in a professional manner at all times, with respect to attitude, work ethic, personal presentation, and conduct
EQUAL OPPORTUNITIES
Nottingham Forest Community Trust is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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