Join to apply for the Deputy Safety and Security Manager role at Birmingham City FC
Join to apply for the Deputy Safety and Security Manager role at Birmingham City FC
Birmingham City FC are seeking a highly motivated and experienced Deputy Safety & Security Manager to join our team. This role is central to ensuring the safety, security, and welfare of all staff, players, visitors, and supporters across our stadium and training grounds.
You will support the Stadium Safety Officer in delivering the highest standards of matchday safety and oversee the club’s wider security strategy. The successful candidate will be proactive, detail-orientated, and confident in liaising with stakeholders across multiple agencies.
Key Responsibilities:
Safety:
* Be fully familiar with the matchday commitments of the Safety Officer and deputise in their absence (subject to Safety Advisory Group approval).
* Ensure compliance with the General Safety Certificate, Spectator Safety Policy, and Guide to Safety at Sports Grounds.
* Liaise with regulatory bodies (Local Authorities, SGSA, Police, Fire, Ambulance, etc.) for all stadium matches (men’s, women’s, and academy).
* Prepare and manage all matchday administration, including IT platforms and event paperwork.
* Monitor health and safety during events, escalating issues to the Safety Officer as required.
* Assist in steward recruitment, training, deployment, and performance management.
* Manage stewarding arrangements, ensuring sufficient staffing and accurate records for payroll.
* Lead pre-match briefings, post-match debriefings, and incident reporting processes.
* Monitor, manage, and escalate incidents via the Halo system.
* Ensure post-event feedback is captured and incorporated into future planning.
* Oversee rostering through the Ubeya portal and liaise with Chief Steward/Stand Managers on operational delivery.
Security:
* Lead on the security strategy as directed by the Operations Director & Head of Safety & Security.
* Act as the daily point of contact with the club’s non-matchday security provider.
* Oversee security provision across St Andrew’s Stadium, EPIC, and KPC training grounds.
* Implement robust site assignment protocols and ensure efficient incident reporting.
* Conduct weekly due diligence visits and regular security audits, following up on actions.
* Host monthly KPI meetings with providers and club management.
* Manage the club’s 24-hour in-house security duty and rostering portal.
What are we looking for from you?
* NVQ Level 4 in Spectator Safety (or working towards).
* Strong knowledge of spectator and crowd safety management.
* Excellent planning, written, and verbal communication skills.
* Fully computer literate (Microsoft Office and IT systems).
* Organised, flexible, and able to prioritise under pressure.
* Commitment to confidentiality, safeguarding, equality, and diversity policies.
What can we offer to you?
* 23 days annual leave plus bank holidays (rising with service).
* Free on-site parking.
* Complimentary matchday tickets for Men's and Women’s home fixtures.
* Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
* Enhanced Company Pension Scheme.
* Life Assurance cover (2x annual salary).
* Access to Club discounts and offers.
* The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Other
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