Reservations Assistant – Central London - Up to £30,000+Bonus
Cocktail Bar Group | Head Office Role
Full-Time | Monday–Saturday (5 days per week)
What's in it for you?
Clear career development, with strong potential to progress into events in the future
Hybrid working after probation: 3 days in the office, 2 days from home
Join a fun, dynamic team within a rapidly expanding, well-loved brand
The Role:
I'm currently supporting a fantastic premium cocktail bar group in Central London who are looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about guest experience and operations. You'll be the first point of contact for guest enquiries across a portfolio of busy, high-volume venues. We're looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.
Key Responsibilities:
Managing high volumes of inbound reservations and guest enquiries
Supporting multiple venues and working closely with on-site management teams
Handling phone calls, emails, booking system updates and group enquiries
Ensuring guests receive quick, friendly, accurate information
Maintaining organised admin and reporting as needed
What We're Looking For:
Hospitality reservations experience is essential, ideally from bars, clubs, restaurants, or hotels
Experience with multiple venues or large high-volume sites
Comfortable dealing with high call traffic
DesignMyNight experience is a bonus
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666
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