Description: Guest Services Agent - Front Office Salary: £26,475 Service Charge About you Previous experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology. Just some of the benefits you will enjoy as a Guest Services Agent at Andaz London Liverpool Street, a concept by Hyatt Hotels - 12 complimentary nights a year across Hyatt Hotels worldwide - Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! - Free meals on duty - 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels - Uniform provided and laundered complimentary - Headspace membership and access to our Employee Assistance Programme - Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide About Andaz London Liverpool Street At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need. At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Next steps: Apply today for this Guest Services Agent role and start your journey with Andaz London Liverpool Street! Primary Location: GB-ENG-London Organization: Andaz Liverpool Street Job Level: Full-time Job: Guest Service Operations Req ID: LON006702 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.