Job Description
Clerical Officer - Northern Ireland Housing Executive - L/Derry
Join the team at the Northern Ireland Housing Executive in Derry/Londonderry as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.
About the role:
1. £13.05 per hour
2. Monday to Friday (9.00 am – 5.00 pm)
3. Waterloo Place Office, L/Derry
4. 37 hours a week
5. Holidays: 35 days pro rata
6. Duration: Temporary, ongoing
7. Please note closing date for this position is 12 noon on 27th April 2026 - however you can register your interest for upcoming vacancies by applying today.
What you'll be doing in this role:
8. Answering calls from external / internal agency's / tenants and landlords
9. Dealing with repairs for single let properties
10. Daily ring around regarding availability
11. Managing Excel spreadsheets
12. Updating Housing Advisors and TL
13. Keying notes on HMS
14. Completing HB Forms online
15. Completing Booking In/ Booking Out Forms
16. Securing placements for applicants
What you'll need for this role:
17. 4 GCSEs to include Maths and English.
18. Minimum 1 year of customer service experience.
19. Candidates must demonstrate 1 year’s relevant experience of handling administrative duties in some capacity in a previous role.
20. Experience of working within a busy team.
21. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.