Join to apply for the Customer Service Agent role at ECSC The Beach
5 days ago Be among the first 25 applicants
Join to apply for the Customer Service Agent role at ECSC The Beach
Get AI-powered advice on this job and more exclusive features.
Position:Call Centre Agent
Location:Kilmarnock (Hybrid)
Salary:£25,000 + monthly bonus
Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. The start date for this role will be the 18th of August 2025!
I am keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone. This company and role will offer you the opportunity to come in and progress to your strengths. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a collaborative team who are always looking to upskill! If you are Ayrshire based and looking for an opportunity in the local area then apply below to hear more! We are keen to speak to those from Customer Service, Retail and Hospitality backgrounds!
* Salary:£25,000 paand opportunity to earn up to£300 bonusper month
* Hybrid working3 days in our Kilmarnock office and 2 days working at home (after 3 months)
* 37.5hours per week (Mon-Thu Shifts across 8am 8pm, Fri 9am 5pm & 1 in 3 Sat 8am 2pm)
* 28 days holidays(increasing to 31 days after 5 years)
* Pension(5% employee and minimum 4% employer contributions)
* Life Assurance(3 x annual salary)
* Free medical, dentalandoptical healthcarecash plan
Responsibilities
* Manage a pipeline of both inbound and outbound calls to resolve customer queries.
* Create strong and trustworthy relationships with customers.
* Navigate and update relevant systems with customer information.
* Work to achieve set KPIs, ensuring these are met on a weekly basis.
* Ensure adherence to company policies and procedures.
Skills And Experience
* Driven and Confident individual, willing to learn new skills.
* Strong Customer Service experience.
* Experience working to meet set KPIs.
* Available for Monday-Friday and occasional Saturday Shifts.
* Strong Computer Skills
You must be able to pass a credit check and disclosure check to be successful in this position.
For more information on these positions, please apply to the link and one of our Team will be in touch.
Please call 014 243 4493 with any further questions.
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at ECSC The Beach by 2x
Get notified about new Customer Service Representative jobs in Kilmarnock, Scotland, United Kingdom.
Kilmarnock, Scotland, United Kingdom 2 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Kilmarnock, Scotland, United Kingdom 2 days ago
Customer Service Advisor- Working from Home
West Kilbride, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Customer Service Agent - Part-Time Glasgow Airport
Renfrewshire, Scotland, United Kingdom 1 day ago
Greenock, Scotland, United Kingdom 4 weeks ago
East Kilbride, Scotland, United Kingdom 1 day ago
West Kilbride, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 6 days ago
Glasgow, Scotland, United Kingdom 2 days ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 1 month ago
Motherwell, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 2 months ago
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 1 week ago
Hamilton, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 4 weeks ago
Glasgow, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 6 hours ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Customer Service Representative- Contact Centre
Glasgow, Scotland, United Kingdom 5 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr