Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: £25,800 per year Employment Type: Full Time, Permanent Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in French? Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey. Key Responsibilities: - Manage current customer accounts - Handle a high volume of inbound calls - Build and maintain relationships with carriers and customers - Provide exceptional customer service to clients and carriers - Resolve customer and carrier issues - Provide quotes, arrange bookings, and take payments - Demonstrate excellent multitasking skills and proficiency in computer software - Represent the company professionally and serve as a role model to other employees Job Requirements: - Excellent written and verbal communication skills - Adaptability to changes in the work environment - Accuracy and ability to produce high-quality work - Dependability - Strong problem-solving skills - Ability to work effectively in teams and be open to others' perspectives - Respect for individuals with diverse cultural backgrounds - Strong decision-making abilities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age