At Neptune, we're building something truly special - not just in our beautiful, design-led products, but in the care, quality and passion we put into delivering them. We believe in doing the basics brilliantly and bringing a personal, human touch to every stage of the customer journey. We're looking for warm, professional and reliable Home Delivery Specialist Mate (Drivers Mate) to join our dedicated distribution team.
As a Home Delivery Specialist Mate, you'll partner with a Driver and be a trusted face of Neptune - delivering not only our products, but a lasting impression. With every delivery, every conversation, and every carefully placed piece of furniture, you'll ensure our customers feel looked after and genuinely delighted.
What you'll be doing
1. Deliver and install Neptune items with care, empathy, and precision inside customers' homes across the country
2. Support with carrying out daily vehicle checks
3. Use equipment and techniques to safely load, unload and move heavy furniture items
4. Perform risk assessments at each delivery site and resolve issues when they arise
5. Use handheld devices to complete delivery records accurately and efficiently
6. Keep your vehicle clean and organised, both inside and out
7. Communicate confidently and professionally with customers and colleagues
8. Follow all company policies and safety...